Privacy Notice & Cookie Policy

Cookie Policy

General

ASR TRANS LOJİSTİK VE DIŞ TİC. LTD. ŞTİ. (“ASR Transit”) collects data through cookies on its website (the “Website”). This Cookie Policy is intended to inform visitors about the cookies used by ASR Transit and the purposes for which they are used.

The Cookie Policy may be amended where necessary in line with applicable legislation and ASR Transit’s practices. The current version is always available on our Website. For detailed information on the processing of your personal data, please read the Privacy Notice below.

Types of Cookies and Purposes of Use

Cookies are text files placed on visitors’ devices by the websites they visit. They are widely used so that websites can work effectively and in line with visitor preferences, and so that site administrators can obtain statistical information.

ASR Transit tracks your browsing information on the site in order to present tailored content, promotions and marketing offers, to improve the content of the website according to your preferences and to determine those preferences. Cookies are used to identify visitor preferences, detect requests relating to a specific page, improve the user experience, keep our services secure and carry out online behavioural advertising.

Our Website uses cookies from Google Analytics, an analytics service provided by Google Inc. (“Google”), and Yandex.Metrica, an analytics service provided by YANDEX LLC (“Yandex”). The information generated by these cookies is transmitted to and stored on Google’s servers in the United States and Yandex’s servers in Russia. On the instruction of the website operator, Google and Yandex use this information to evaluate your use of the site and to prepare reports on related services. If you do not want this information to be stored, you can adjust your browser settings accordingly.

How Can You Block Cookies?

Cookies help the site to serve you better, but you may block them if you wish. Please note that in this case the site may not function fully. To block cookies you need to change your browser settings; the steps vary by device and browser:

• Google Chrome: Settings → Privacy and security → Cookies and other site data — block cookies or clear site data.
• Mozilla Firefox: Menu → Settings → Privacy & Security → Cookies and Site Data — choose your blocking preferences.
• Microsoft Edge: Settings → Privacy, search and services — enable cookie blocking.
• Safari: Preferences → Privacy → Manage Website Data — remove or block cookies.
• Internet Explorer: Tools → Internet options → Privacy tab — block cookies.

Cookie Management

Most browsers are set to accept cookies automatically by default. If you do not wish to use these tools, you may disable them in your browser settings; in that case you may not be able to use all functions of our Website in full.

Privacy Notice on the Processing of Personal Data

Protecting personal data is one of ASR Transit’s highest priorities. As data controller, ASR Transit provides the following information to its customers, suppliers and all users of its Website in order to fulfil its disclosure obligation arising from Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the related Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation.

Which Personal Data Do We Process?

The following data are processed so that you can contact us through the “Contact Us” form on the Website:

• Identity data: your name and surname.
• Contact data: your e-mail address, telephone number and address details.
• Other data: data relating to your message and any information you include in its content.
• Internet traffic data: device identifiers, network access and storage information, cookies, referrer headers, data identifying your browser and its version, web beacons and tags, your browsing and click data (log records) and the location from which you access the site (province and country only).

Purposes of Processing

Your personal data are processed within the scope of the services and business of ASR Transit; lawfully and fairly, accurately and up to date, for specified, explicit and legitimate purposes, in a manner connected with, limited to and proportionate to those purposes, and retained only for the period prescribed by legislation or required for the purpose. On this basis your personal data are processed solely for the following purposes:

• Recording the information required to communicate with visitors and customers
• Providing the services requested by customers
• Evaluating complaints and suggestions regarding our products and services
• Carrying out communication activities
• Receiving and evaluating suggestions for improving business processes
• Carrying out after-sales support services
• Managing customer relationship processes
• Following up requests and complaints
• Preparing the records and documents that form the basis of electronic transactions
• Fulfilling obligations arising from the KVKK and other applicable legislation

How and on Which Legal Grounds Do We Collect Your Data?

Your identity, contact and other data are collected automatically when you contact us through the Website, on the legal grounds set out in Article 5 of the KVKK: processing being necessary for the conclusion or performance of a contract, processing being mandatory for the establishment, exercise or protection of a right, and processing being mandatory for the data controller to fulfil its legal obligations.

Your internet traffic data are collected and stored on the ground that processing is mandatory for the data controller to fulfil its legal obligations, as required by Law No. 5651 on the Regulation of Publications on the Internet and related legislation.

Where personalised advertising, campaigns and other benefits are offered — including customer segmentation, surveys, improvement of customer data quality, loyalty operations, cross-selling and marketing processes — your personal data are processed on the basis of your explicit consent, and, as explained below, transferred abroad on the same basis.

Security of Your Personal Data

ASR Transit uses the necessary technologies to prevent unauthorised access to and use of personal data, stores personal data on computer systems with restricted access located in controlled facilities, applies SSL and similar encryption methods, and takes all technical and administrative measures required to preserve the confidentiality and integrity of the data.

Transfer of Your Personal Data

Personal data may be shared with courts and other public authorities, limited to our legal obligations. In the event of a dispute, the investigation or prosecution of an offence, or any audit or official request, data may be shared with the relevant judicial and administrative authorities — including the Directorate General of Security and public prosecutors — and with authorised regulatory and supervisory bodies.

Personal data obtained through the contact form are shared with our business partners, within the limits prescribed by legislation, for the purposes of sending commercial electronic messages and integration with the Message Management System (İYS), managing the Website, storing requests and contact details, resolving complaints and dispatching orders.

Because the servers of some of these business partners are located abroad, such transfers are based on your explicit consent. If you do not consent to the transfer of your data abroad, we will not be able to receive your requests through the contact form; in that case you may also contact us in writing at “Kozyatağı Değirmen Sok. No:11 Cemal Bey İş Merkezi Kat:6 No:23-25, 34742 Kadıköy/Istanbul”.

Your Rights Regarding Personal Data

Under the KVKK you have the right to: learn whether your personal data are processed; request information if they have been processed; learn the purpose of processing and whether the data are used in line with that purpose; know the third parties in Türkiye or abroad to whom the data are transferred; request rectification if the data are incomplete or inaccurate; request erasure or destruction under the conditions of Article 7 of the KVKK; request that such actions be notified to third parties to whom the data were transferred; object to an adverse outcome arising from analysis carried out exclusively by automated systems; and claim compensation for damage suffered as a result of unlawful processing.

When you submit your request in writing, ASR Transit concludes it free of charge within 30 (thirty) days at the latest. If the process requires an additional cost, the fee set out in the tariff determined by the Personal Data Protection Board may be charged.

To exercise your rights in accordance with Article 13 of the KVKK, you may apply in writing to Kozyatağı Değirmen Sok. No:11 Cemal Bey İş Merkezi Kat:6 No:23-25, 34742 Kadıköy/Istanbul, including your name, surname and signature, your Turkish ID number (or, if you are not a Turkish citizen, your nationality, passport number or identity number), your address for notification, your e-mail address and telephone number, the subject of your request and the documents establishing your identity. You may also contact us at info@asrtransit.com.

Changes and Accuracy of Data

The rights you hold under the KVKK are obligations of ASR Transit. Should the legislation change, the information on this page may be updated; you can always follow these updates here.

Under Article 4 of the KVKK, ASR Transit is obliged to keep your personal data accurate and up to date. If any of your personal data change, please contact us through the channels above so that your data can be updated.